The terms "we", "us", "our" “DAWN TRAVELS CORP” its subsidiaries and affiliates. The term "you" refers
to the customer visiting the Website and/or booking a reservation either through us on the Website or
through our customer service agents. The term “Website” refers to the Dawn Travels Corp website. The
term “Agreement” or “Terms & Conditions” refer to all the terms, conditions, and notices set forth below.
By booking any travel products or services, or accessing or using the Website or promotional materials in
any manner you agree to be entered into this Agreement. Please read the Agreement carefully. If you do
not accept all of these terms and conditions, please do not make bookings through our customer service
agents or through the Website, and please do not use the Website. Be sure to return to website
periodically to review the most current version of the Agreement. We reserve the right at any time, at our
sole discretion, to change or otherwise modify the Agreement without prior notice, and your continued
access or use of our services or the Website signifies your acceptance of the updated or modified
1. DAWN TRAVELS CORP Services. DAWN TRAVELS CORP is a private company. DAWN TRAVELS
CORP is not associated with any United States or foreign government offices or embassies. DAWN
TRAVELS CORP is not responsible for the granting or denying of documents. DAWN TRAVELS CORP
acts only as agents for the travelers in making arrangements for services provided by third parties, such
as airlines, hotels, buses or other transportation suppliers in connection with DAWN TRAVELS CORP’s
travel packages (hereinafter “Service Providers”).
Our Website and marketing material displays information about travel locations, airfares, travel agents
locations, flight times and dates, tours, packages, insurance, cruises, transportation, foreign currency,
schedules, travel companies and many other things, as a convenience to you. Although DAWN
TRAVELS CORP uses best efforts to ensure the information supplied to DAWN TRAVELS CORP by the
Service Providers is correct and up to date, you agree that DAWN TRAVELS CORP is not liable for the
accuracy of such information. Many of the services which made up your travel booking are provided by
Service Providers. Service Providers provide these services in accordance with their own terms and
conditions. Some of these terms and conditions may limit or exclude the supplier's liability to you. We
suggest that you review any such terms and conditions by those Service Providers.
DAWN TRAVELS CORP accepts no responsibility for information supplied or representations made to us
by third parties including the Service Providers. DAWN TRAVELS CORP recommends that you confirm
all information contained on or linked from our Website with the Service Providers. The details of the
prices, packages, tours, flights and other information displayed on the Website are subject to change without notice. The travel products and services described on the Website are subject to availability. It
should be noted that all documents issued to travelers are non-transferable. Such documents may
include but are not limited to, visas, airline tickets, hotel vouchers, tour vouchers, or any other document
used to confirm an arrangement with a Service Provider. Such documents may also be subject to
conditions such as, but not limited to, being non- refundable, non-date-changeable and subject to
cancellation or amendment fees. It is your responsibility to familiarize yourself with these conditions. If for
any reason, any Service Provider is unable to provide the services for which you have contracted, your
remedy lies with that Service Provider, and not against DAWN TRAVELS CORP.
Unless otherwise expressly agreed to by DAWN TRAVELS CORP in writing, you are responsible for
obtaining all passports, visa and health information required.
Hajj Visa, The Consular Section of the Royal Embassy of Saudi Arabia has announced that as of 2016,
individuals who have performed Hajj within the immediate five (5) years preceding their current
application will not be eligible for a hajj visa. DAWN TRAVELS CORP IS NOT RESPONSIBLE FOR
DENIAL OF YOUR VISA IF YOU FAIL TO MEET THE CONSULAR REQUIREMENTS. Please refer to
Section 8 of these Terms and Conditions for DAWN TRAVELS CORP’s cancellation policy. For further
information on hajj visa requirements, please visit: Saudi Embassy.
2. Use of the DAWN TRAVELS CORP Website, The Website is provided solely to assist customers in
gathering travel information, determining the availability of travel-related goods and services, making
legitimate reservations, and for no other purposes, and is offered to you conditioned upon your
acceptance without modification of the Terms and Conditions.
Furthermore, as a condition of your use of the Website, you warrant that (i) you are at least 18 years of
age; (ii) you possess the legal authority to create a binding legal obligation on behalf of yourself and any
other travelers you have included in your booking; (iii) you will use the Website in accordance with this
Agreement; (iv) you will only use the Website to make legitimate reservations for you or for another
person for whom you are legally authorized to act; (v) you will inform such other persons about the terms
and conditions that apply to the reservations you have made on their behalf, including all rules and
restrictions applicable thereto and will provide a copy of these terms and conditions to such other
persons, which is binding upon them; (vi) all information supplied by you on the Website is true, accurate,
current and complete, and (vii) if you have a DAWN TRAVELS CORP account, you will safeguard your
account information and will supervise and be completely responsible for any use of your account by you
and anyone other than you. We retain the right at our sole discretion to deny access to anyone to the
Website and the services we offer, at any time and for any reason, including, but not limited to, for
violation of this Agreement.
No Copy, Distribution, or Sale. You may download, display, or print one (1) copy of any portion of the
content displayed on the Website (the “Content”). If you do so, you may not modify the Content in any
way, and you must reproduce the DAWN TRAVELS CORP copyright notice (or the Service Provider's
notice as applicable) in the form: “© 2016 Dawn Travels Corp- All Rights reserved” as displayed on the
relevant page(s) that you might copy. Except as provided herein, you may not: Copy, reproduce, upload,
post, display, republish, distribute, transmit, any part of the Content in any form whatsoever; Use a frame
or border environment around the Website, or other framing technique to enclose any portion or aspect of
the Website, or mirror or replicate any portion of the Website; Modify, translate into any language or
computer language, or create derivative works from, any Content or any part of the Website; Reverse
engineer any part of the Website; or Sell, offer for sale, transfer, or license any portion of the Website in
any form to any third parties.
Other Limitations, Unless otherwise provided within these Terms & Conditions, or unless specific
applicable law requires DAWN TRAVELS CORP to allow you to do so, you may not do any of the
following without the prior written consent of DAWN TRAVELS CORP: Use the Website other than to
make legitimate reservations or bookings; Use the Website to make any false, fraudulent or speculative
reservation, or any reservation in anticipation of demand; Imply in any fashion that DAWN TRAVELS
CORP is endorsing your products or services; Place false or misleading information on the Website; Post
or transmit any unlawful, threatening, libelous, defamatory, obscene, indecent, inflammatory,
pornographic or profane material or any material that could constitute or encourage conduct that would be
considered a criminal offense, give rise to civil liability, or otherwise violate any law; or for any other
purpose that is unlawful or prohibited by these Terms & Conditions; Use or access the Website in any
way that, in our reasonable judgment, adversely affects the performance or function of the Website, or
any other computer systems or networks used by DAWN TRAVELS CORP, other Website users or
members; Upload or transmit to the Website or use any device, software or routine that contains viruses,
Trojan horses, worms, time bombs, or other computer programming routines that may damage, interfere
or attempt to interfere with, intercept, the normal operation of our Website, or appropriate the Website or
any system, or take any action that imposes an unreasonable load on our computer equipment, or that
infringes upon the rights of a third party; Use any device, software, or routine that interferes, or attempts
to interfere, with the normal operation of our site, or take any action that impose an unreasonable load on
our equipment; or Disguise the origin of the information transmitted through the Website.
4. Disclaimer, DAWN TRAVELS CORP does not warrant or represent that the content of the DAWN
TRAVELS CORP Website or other promotional material is accurate, up-to-date or complete, nor that it
does not infringe the rights of others. DAWN TRAVELS CORP is providing the Website, the promotional
material and its contents on an “as is” basis. DAWN TRAVELS CORP makes no representations or
warranties of any kind with respect to the Website, the promotional material, its contents or any of the
products or services supplied by DAWN TRAVELS CORP. To the maximum extent permitted by law,
DAWN TRAVELS CORP disclaims all implied representations and warranties including, without limitation,
implied warranties that DAWN TRAVELS CORP products and services offered will be of merchantable
quality, fit for any purpose or will comply with any descriptions on the DAWN TRAVELS CORP Website or
promotional material. To the extent permitted by law, you release DAWN TRAVELS CORP from all
liability, cost, damages, claims and expenses (including direct, indirect, special and consequential loss or
damage whether in negligence or otherwise) arising out of the supply or failure to supply or use or nonuse
of the third party products or services or any other act or omission of a Service Provider.
DAWN TRAVELS CORP does not represent or warrant that the Website, the server that makes it
available or any DAWN TRAVELS CORP products or services supplied through the Website will be free
of errors, viruses or defects. Your access and use of the Website is subject to factors beyond DAWN
TRAVELS CORP control.
Dawn Travels Corp does not warrant that the Website or the products and services offered via the
Website will meet your requirements or that the service will be uninterrupted or timely. DAWN TRAVELS
CORP will use our best endeavors to make the Website secure and have implemented technology for this
purpose. However, because of the nature of the internet, DAWN TRAVELS CORP does not warrant that
the Website will be secure.
To the maximum extent permitted by law, neither DAWN TRAVELS CORP nor any of our branches,
employees, shareholders or other representatives will be liable in damages or otherwise in connection
with your use of or inability to access the Website or the purchase and use of any products and services
supplied via the Website or any breach of any warranties that may be implied by law. This limitation of
liability applies to all damages of any kind, including compensatory, direct, indirect or consequential
damages, loss of data, income or profit, loss of or damage to property, personal injury and claims of third
parties. In the event that the DAWN TRAVELS CORP Website fails to operate or causes you loss or
damage, you agree that your sole remedy is the refund of any money that you paid to DAWN TRAVELS
CORP to use the Website.
All Service Providers are independent contractors, not DAWN TRAVELS CORP affiliates or agents.
DAWN TRAVELS CORP is not liable for the actions, omissions, errors, representations, warranties,
negligence, breach of contract, personal injuries, death, property damage, delays, or any other damages
or expenses resulting from Service Providers. DAWN TRAVELS CORP has no liability and will not refund
due to delay, cancellation, overbooking, strike, force majeure, terrorism, and any other causes that are
beyond DAWN TRAVELS CORP’s direct control or from any loss or damage resulting from improper
passport, visas or other documents. DAWN TRAVELS CORP has no control and is not responsible for
any additional expenses, delays, omissions, re-routing, or acts of interference by any government or legal
5. DAWN TRAVELS CORP is not responsible for any traveler(s) missing any part of the program due to no
fault of DAWN TRAVELS CORP, and in such event, the traveler(s) shall be responsible for any additional
expenses incurred for the traveler(s) to rejoin the tour. DAWN TRAVELS CORP will not make any
changes after departure and will not redeem any part of the payment for any services rendered unutilized.
Shipping and Handling of Documents, DAWN TRAVELS CORP will use FedEx to return your documents
unless you send DAWN TRAVELS CORP a pre-paid completed label for the courier of your choice to use
for the return of your documents. DAWN TRAVELS CORP is not responsible for any delays, loss or
damages resulting from the return of your documents by DHL, FedEx, UPS, or any other courier services.
Safety, Please be aware that during your participation in packages operated by DAWN TRAVELS CORP,
certain risks and dangers may arise beyond our control, including but not limited to: the hazards of
traveling in undeveloped areas; travel by boat, train, automobile, aircraft, or other means of
transportation, the forces of nature; political unrest, acts of lawlessness or terrorism, and accident or
illness in remote regions without means of rapid evacuation or medical facilities. DAWN TRAVELS
CORP will not have liability regarding access to or provision of medical care or the adequacy of any care
that may be rendered. While DAWN TRAVELS CORP will use its best efforts to ensure the adequate
measures are taken, by agreeing to participate in a package and/or optional excursions you agree that
you will hold DAWN TRAVELS CORP harmless regarding any access to or provision of medical care or
the adequacy of any care rendered.
6. For all other travel (including Umrah travel):
Deposit Amount: 50% of full package price due 4 months prior to departure. Initial Payment Amount: Next
25% of full package price due 2 months prior to departure. Balance: 25% of full package price due 1
month prior to departure.
Your booking is not confirmed until your registration/application is approved by DAWN TRAVELS CORP
at its sole discretion, the Deposit is received by DAWN TRAVELS CORP and you receive written
confirmation of your booking from DAWN TRAVELS CORP. Your reservation may be automatically
canceled if payments are not received by DAWN TRAVELS CORP by the applicable deadlines above.
Special conditions may apply to the prices set out on the Website. To determine such conditions, you
must contact DAWN TRAVELS CORP or the relevant Service Provider. Please review and verify your
booking invoice thoroughly and contact your travel agent or DAWN TRAVELS CORP immediately if your
invoice appears to be incorrect or incomplete, as it may not be possible to make changes later. Please be
advised that once your visa has been processed, there will be NO refunds available for the package(s)
you have purchased. All fees imposed by the Kingdom of Saudi Arabia, including Hajj and Umrah fees or
related to the ritual animal sacrifice, are separately charged and not included in any package or
Please be advised DAWN TRAVELS CORP reserves the right to reject/refuse any application for any
reason at any time prior to departure.
7. Travelers Who Need Special Assistance, You must report to DAWN TRAVELS CORP in writing any
disability requiring special attention while traveling at the time the reservation is made. DAWN TRAVELS
CORP will make reasonable attempts to accommodate the special needs of disabled travelers, but is not
responsible in the event it is unable to do so nor is it responsible for any denial of services by Service
Providers. DAWN TRAVELS CORP regrets that DAWN TRAVELS CORP cannot provide individual
assistance to a traveler for walking, dining, getting on and off buses and other vehicles, or other personal
needs. A qualified and physically able companion must accompany travelers who need such assistance
and must assume full responsibility for their well-being; if such a companion is not available for the
traveler, DAWN TRAVELS CORP may, in its discretion, cancel the reservation and return the full deposit
of the traveler. DAWN TRAVELS CORP accepts no liability or responsibility for any traveler who needs
such assistance but does not have a qualified and physically able companion.
8. Mandatory Negotiation, Mediation and Arbitration of disputes, Waiver of Jury Trial and Punitive Damages,
In the event of any controversy or claim arising out of or relating to this Agreement or any other contract
between yourself and DAWN TRAVELS CORP, or the breach thereof, the parties hereto shall consult and
negotiate with each other and, recognizing their mutual interests, attempt to reach a solution satisfactory
to both parties. If they do not reach settlement within a period of 60 days, then either party may, by written
notice to the other party, demand mediation in New York, New York exclusively, before a mediator
mutually agreed upon by the parties. If settlement is not reached within 60 days after service of a written
demand for mediation, any unresolved controversy or claim arising out of or relating to this contract shall
be finally resolved by arbitration administered by the American Arbitration Association under its
Commercial Arbitration Rules, and judgment upon the award rendered by the arbitrators may be entered
in any court.
9. Having Jurisdiction, The arbitration will be conducted in the English language in the city of New York,
New York, in accordance with the United States Arbitration Act. There shall be three arbitrators, named in
accordance with such rules. Except as may be required by law or to the minimum information necessary
for entry of judgment, neither a party nor its representatives may disclose the existence, content, or
results of any arbitration hereunder without the prior written consent of all/both parties. The parties
understand and agree that mediation and arbitration shall be the exclusive remedy for any controversy or
claim arising out of or relating to this Agreement or any other contract between yourself and DAWN
TRAVELS CORP, or breach thereof. The parties further understand that they hereby waive any right to
sue in court.
To the extent allowed by applicable law, you agree that you will bring any claim or cause of action arising
from or relating to the Agreement within two (2) years from the date on which such claim or action arose
or accrued or such claim or cause of action will be irrevocably waived. In any case, DAWN TRAVELS
CORP shall not be liable for any damages or costs other than compensatory damages. Additionally, you
hereby waive any right to punitive damages. All parties agree to irrevocably waive their respective rights
to a jury trial of any cause of action, claim, counterclaim, or cross- complaint in any action or proceeding
and/or hearing brought by either party against the other on any matter whatsoever arising out of these
Terms & Conditions or any agreement between you and DAWN TRAVELS CORP.
In the event that the arbitration clause contained herein is deemed invalid by a court of law, each party
agrees that any suit, action or proceeding arising out of or relating to this Agreement shall be subject to
the exclusive jurisdiction of the state and/or federal courts located in the County of New York, State of
New York. Each party waives any objection which it may have now or hereafter to the laying of the venue
in the County of New York, State of New York of such action or proceeding and irrevocably submits to the
personal jurisdiction of any such court in any such suit, action or proceeding.
10. General, If any of these Terms & Conditions is in invalid or unenforceable, only the portions of the
provisions deemed invalid or unenforceable will be struck out, and the remaining provisions will remain in
force. Accessing or using the Website in any manner, or booking any travel products or services through
the Website or through our customer service agents, is unauthorized in any jurisdiction that does not give
effect to all provisions of these terms and conditions, including, without limitation, this paragraph.
Headings are for reference purposes only. Notwithstanding any other provision contained herein, if
DAWN TRAVELS CORP does not act in relation to a breach by you or others of these Terms &
Conditions, this does not waive DAWN TRAVELS CORP’s right to act with respect to subsequent or
similar breaches. This Agreement may be supplemented, amended, or modified only by the mutual
agreement of the parties. No supplement, amendment, or modification of this Agreement shall be binding
unless it is in writing and signed by all parties.
This Agreement (and any other terms and conditions referenced herein) constitutes the entire agreement
between you and DAWN TRAVELS CORP and it supersedes all prior or contemporaneous
communications and proposals, whether electronic, oral, or written, between the customer and DAWN
TRAVELS CORP. A printed version of this Agreement and of any notice given in electronic form shall be
admissible in judicial or administrative proceedings based upon or relating to this Agreement to the same
extent and subject to the same conditions as other business documents and records originally generated
and maintained in printed form.